In Commonwealth Bank's half-year results released on February 10, 2021 it was shown that one-third of new credit card approvals were for their Neo card. For NAB, the StraightUp card is accounting for a similar percentage.
Bank of America's virtual assistant, Erica, has reached 7 million users since its nationwide rollout in June 2018 with 49% of Erica's users being millennials, followed by Generation X (20%), baby boomers and seniors (16%) and Generation Z (15%).
BBVA clients interestedin a personal loan who consulted the scoring andcomments of other users about the digital process of applying for a loan,accounted for 4.4 percentage points increase in customers deciding topurchase the loan.
imagin, the digital services and lifestyle platform driven by CaixaBank, has celebrated its first anniversary since its launch as a new digital community concept, and registered 500,000 new users.
U.S. Bank has launched an enhancement to their cobrowse feature: live video of the banker - a first in the industry - following more than a half million cobrowse sessions taking place in 2020.
If you want any help assembling or analysing information from BankBulb on retail or business banking, simply email usand we'll be happy to assist.
Monthly Review Sample Reports
Extended Archive
Monthly Reviews are available back to January 2012. Please contact: [email protected] to request any past issues.
BANKBULB QUARTERLY
OUR PICK OF THE MOST DISTINCTIVE PROPOSITIONS of the QUARTER
1) Lloyds makes it easier for customers to request money from friends and family using new Link Pay feature
Customers have option to create a unique secure link or a QR code to any person with a UK bank account and send via WhatsApp, SMS, or Facebook Messenger.....[read here]
2) Revolut roll out functionality to enable customers to assign virtual card to specific Pocket
Customers can set up a pocket for a specific, frequent type of expense (such as groceries or clothing), then link a card to that pocket....[read here]
3) CIC makes mortgages more accessible to freelancers and people on fixed term contracts through innovative risk profiling
Recognising the fact that a growing number of workers are challenged with finding a mortgage provider....[read here]
4) Boost Bank introduce 5% for Boost Partner Jars
6 partner jars have a minimum spend requirement in order for customers to maintain the 5% interest rate promo in the following month....[read here]
5) EQ Bank launches Business Account with savings pots
Business customers can create up to 10 pots...[read here]