65% choose Rose Gold version of Amex Gold card

The limited edition Rose Gold design was popular among new and existing Gold Card Members when introduced last year, with more than 65% of new Card Members requesting the design during the limited time offer between October 4, 2018 and January 9, 2019. Now back by popular demand,

HSBC sees excellent results with Pepper robot

The bank has continued to rollout Pepper in branches all of which have seen a significant increase in branch activity. The bank has also seen an overall increase in new business as a result of more than 25,000 total customer interactions with Pepper.

49% of Bank of America Erica users are Millennials

Revolut sees about 3,000 new savings Vaults opening every day

Revolut says it decided to create the new Group Vaultsfeature after seeing the success of its original Vaults saving function. Overone million vaults have been created since April 2018 with around 3,000 newVaults opening every day.

Monzo witnesses 40% increase in customer sign-up following campaign launch

Monzo CEO TomBlomfield said the company saw 10,000 customers sign up on the first day of thenational campaign, an increase of about 40% on its previous record for dailysign-ups.

Westpac ad on family separation sees 41% uplift in people saying they were more likely to consider Westpac

Part of Westpac's ongoing ‘help’ campaign, the family separation ad results in dramatic positive movement in brand metric

Standard Chartered's Asia Miles account has attracted US$640m of deposits from 33,000 customers

The distinguishing feature of the account is the awarding of air miles for banking deposits and transactions which may be seen as more compelling in a hyper low interest market.

Bank of America credits their Preferred Rewards for Business program with helping to sign up about 192,500 new product accounts

SunTrust: Record milestone reached to reduce financial stress in America as "The onUp Movement" surpasses five million participants

Ally sees strong results using games to teach financial literacy

Ally Financial leveraged the popularity of MONOPOLY® for an augmented reality (AR) game to promote financial literacy in a fun and engaging way.

bunq sees very strong demand for its carbon offsetting card

As a result of its success, bunq has now introduced an extended warranty and payment protection on all purchases made using the bunq Green Card.

CaixaBank doubles customer numbers using mobile app to sign for online transactions

Customer opinions on BBVA's digital experience increase personal loan purchases by 4% points

RBC's NOMI® creates 1.5 million+ customer budgets since launch

Per the RBC 2020 Annual Report, 1.5 million+ customer budgets have been set through NOMI® Budgets since launch in 2019, 3.8 million+ questions have been answered through Ask NOMI and 490 million+ insights have read by clients through NOMI® Insights since launch in 2017.

Nationwide sees £55million deposited into Start to Save accounts

The new Start to Save accounts are proving to be popular in a low interest environment, encouraging people to save, and prompting Nationwide to extend program.

POSB retirement campaign highlighting the need for parents not to sacrifice their futures sees 187% lead gen increase

The campaign has seen a 187% increase compared to 2019, and surpassed targets in less than two months into the campaign.

ASB records 2,000 applications for All Blacks campaign for customer advertising

ASB online portal for SMEs with All Blacks campaign for customer advertising got about 2,000 applications in a month.

OCBC Bank wealth advisory service saw a 45% jump in sales when put online

Following the launch of its latest virtual wealth advisory service in April 2020, the bank recorded a surge in the sale of wealth management products online.

ICICI Bank’s ‘iMobile Pay’ app attracts one million customers of other banks within 3 months from launch

A first-of-its-kind facility in India, iMobile Pay extends the ambit of mobile banking apps which are hitherto restricted to only the customers of the respective banks.

Nedbank’s super app, Avo, achieves 100% month-on-month growth

Avo is an all-in-one super app where customers can get free special access to goods and services across different industries along with 1% cash back on all transactions.

Standard Chartered’s digital bank Mox signs up 35,000 customers in its first month

The average deposit balance for new customers is HK$70,000+ per account and app logins are currently running at 20 times per month.

N26 onboards 500,000 US customers at end of first year

The highest concentration of users being found in New York, followed by Chicago, Houston, Miami and Atlanta. Additionally, the average age of the N26 U.S. customer is 36.

NatWest’s Savings Goal Tool helps double customer savings

The Savings Goals help customers more easily save, monitorand progress towards the goal and “on average, customers save twice as muchwhen they save towards a goal"

Starling Bank sees surge in demand for Starling Kite cards for kids

The Starling Kite debit card for children aged 6-16 costsparents £2 per month, sees huge demand following launch.

1/4 of new retail banking customers open the 1% account

Bank of the West's 1% checking account designed for climate action features a carbon tracking tool, biodegradable card, and 1% of account revenues donated to environmental nonprofit partners.

AmEx customers still flock to Platinum Card at $695

The increase from $550 to $695 has not deterred new card acquisition according to AmEx CFO.